October 17, 2018

Attention to detail is underrated in many companies. In a world where everyone is running around responding to issues, dealing with customers 24 hours a day, 7 days a week, attention to detail can suffer.
 

But in our world clients are investing money, time, and probabl...

October 13, 2018

A touchpoint is a message or interaction that literally ‘touches’ a customer in some way and collectively, touchpoints create the customer's experience. So, every customer’s experience, every corporate event, wedding or party, is made up of a series of touchpoints, whi...

October 12, 2018

Though events can be sometimes be similar in content and approach (weddings for example often follow a similar path, with key elements on which each wedding is built), each one should be a unique experience for the people involved.
 

No one wants their event to be, or e...

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